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Hello everybody, I have a quick question, which most likely sounds trivial to you, but which we can not figure out. One of our customers bought some SQL Anywhere licenses (server core's + remote clients) from SAP and now we do not know where we can download the license keys required. SAP Service Marketplace? Can you give us a hint where we can get them? Thanks for your help and best regards, Alex |
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question asked: 04 Jul '17, 02:13
question was seen: 3,432 times
last updated: 04 Jul '17, 05:43
AFAIK, you need to go to the SAP Support Portal, which offers a "License Keys" topic.
Your customer should have received a mail with a subject like 'Download letter for order xxx - SAP Contract No yyy' containing the credentials giving access to the support portal. The user id (aka S-ID) and password are needed to log into the 'SAP ONE Support Launchpad'