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I have SA12.0.1.3726 installed in a 64-bit box but running in a Windows XP. The "check for updates" service is presenting a 64.exe file to be downloaded and installed as the only option.

I tried to run the exe file but after two dialog screens, a message box displays with the Setup Error message below:

This setup applies Express Bug Fixes to SQL Anywhere Monitor 12. Setup has not been able to detect a valid existing installation and will now terminate.

asked 21 Jun '12, 23:28

Derli%20Marcochi's gravatar image

Derli Marcochi
accept rate: 33%

I was able to download and install EBF using the process described originally when the question was posted. Instead of a 1201_xxx_win_x.exe file now the file name to be downloaded is 1201_3750_win_ebf.exe.

So it seems it has been fixed!

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answered 09 Jul '12, 13:19

Derli%20Marcochi's gravatar image

Derli Marcochi
accept rate: 33%

Be careful most of the time two EBFs with the same number exists:

  1. one for SQLA
  2. one for SQLA-Monitor, which is an extra product.

So read carefully before download. Check Breck's Blog: SQL Anywhere latest EBFs or Sybase page: EBFs

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answered 22 Jun '12, 03:13

Martin's gravatar image

accept rate: 14%

Well, in the Downloads/Maintenance screen in the Sybase page, the Platform for the exe displays as "Windows x86/Windows x64" but the only executable is the 1201_3742_win_m_64.exe. I am not sure from where a 32 bit can be downloaded.

(22 Jun '12, 07:15) Derli Marcochi
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The one you need is:




Express Bug Fix, Update of 12.0.1 to build 3742

The EBFs work for both 32 and 64 bit.

(22 Jun '12, 07:23) Martin

The exe detected from the service is for a 3742.64-bit ONLY.
In the past the update was able to find the EBF exe that matched my install when checking for updates from Sybase Central. I guess my question is: was this process changed?

(22 Jun '12, 09:18) Derli Marcochi
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Possibly you misinterpreted the name of the EBF exe. The file 1201_3742_win_f_64.exe may be executed also on 32-bit systems. I just successfully installed this EBF on 32-bit Vista.

(22 Jun '12, 10:23) Reimer Pods

@Reimer, I double checked the file name and it does have a "m".

Could it be that the process is now searching for the hardware bitness instead of the SA 12.0.1 parts installed ?

This is because I ran another test on a Windows 7 - 64-bit box runnning SA and here it is also showing the same 1201_3742_win_m_64.exe file.

(22 Jun '12, 11:08) Derli Marcochi

Should the 1201_3742_win_f_64.exe show for both Windows x86 and Windows x64 workstations?

(22 Jun '12, 18:29) Derli Marcochi

Yes, the "1201_3742_win_f_64.exe" EBF setup file is for both "Windows x86" and "Windows x64" systems.

(25 Jun '12, 11:53) Jeff Albion
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It appears that you have downloaded the SQL Anywhere Monitor EBF - this file applies only to the SQL Anywhere Monitor, which is a separate product.

You will want the regular SQL Anywhere EBF instead.

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answered 25 Jun '12, 11:59

Jeff%20Albion's gravatar image

Jeff Albion
accept rate: 25%

Thanks! I was now able to download the 1201_3742_win_f_64.exe file.

Just for clarification: I've always checked for updates from Sybase Central and hadn't had to select an EBF type (32 vs 64). Is this a new procedure we should do from now on whenever aan EBF becomes available?

(25 Jun '12, 14:30) Derli Marcochi
Replies hidden

Windows EBFs have been combined into single Windows x86/x64 EBFs since version 10.0.0. Only 9.0.2 EBFs have the "x86" and "x64" separation.

(26 Jun '12, 14:54) Jeff Albion
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question asked: 21 Jun '12, 23:28

question was seen: 4,670 times

last updated: 09 Jul '12, 13:19