When we tryed to move on from v16 to v17 OEM DB we got an error on Mobilink server startup (Mobilink client worked correctly).

//--------------------------------------------
E. 2019-11-06 11:59:59. <Main> [-10002] Consolidated database server or ODBC error:  ODBC: [Sybase][ODBC Driver][SQL Anywhere]Authentication failed (ODBC State = 08001, Native error code = -218)
E. 2019-11-06 11:59:59. <Main> [-10382] The synchronization server has failed to start
//------------------------------------------

Why would Mobilink server give out this error? Does it not have it's own connection authentication? Mobilnik server version is: 17.0.9.4803

asked 06 Nov, 06:00

Arcady%20Abramov's gravatar image

Arcady Abramov
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accept rate: 0%

edited 06 Nov, 10:52

Vlad's gravatar image

Vlad
2.5k91126


-218 indicates a problem with the authentication string not the authentication process (which is reported as -98).

Make sure that the database authentication string has been set correctly in the database (i.e., that the string has been properly extracted from the email and applied to the database).

If you continue to have problems, you may need to open a support incident and we can investigate the source of the -218 error. If you do, we will need your authentication signature email and please reference my name.

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answered 06 Nov, 07:28

Chris%20Keating's gravatar image

Chris Keating
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accept rate: 35%

converted 06 Nov, 07:47

Volker%20Barth's gravatar image

Volker Barth
34.7k337491732

Thank you, Chris This seemed to be the problem. It all works now

(06 Nov, 07:30) Arcady Abramov
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question asked: 06 Nov, 06:00

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last updated: 06 Nov, 10:52