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Here's a statement from the recent thread "Records not being uploaded" in the MobiLink newsgroup, followed by my rant: >I didn't know that SQL Server 2000 is not supported with SA 11. And how WOULD you know, unless you make a habit of reading ALL the documentation INCLUDING reading and comparing web pages EVERY time you upgrade? This is not your fault. The fact that Microsoft SQL Server 2000 was dropped as a supported MobiLink consolidated database with version 11 is NOT mentioned in the Help "behavior changes" section. That is a glaring omission, especially since the fact that MSS 2000 support was ADDED with version 8 IS mentioned in the version 11 Help... so nobody can use the excuse "that's not what the Help is for". Someone made the decision to drop support for MSS 2000... did that same person make the decision not to advertise it? IMO if "behavior changes" sections aren't going to be complete there's no need to bother with the rest of the Help... "read the behavior changes sections" is the NUMBER ONE piece of advice given to anyone contemplating a database upgrade. If that advice can't be trusted let's just go home now. For the record, the web pages that IMPLICITLY document MobiLink consolidated database support changes are here: http://www.sybase.com/detail?id=1011880 I say "implicitly" because you have to COMPARE web pages for different versions to see what got dropped. That's just not acceptable. |
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Breck, For MobiLink we have both a Supported Platforms page (http://www.sybase.com/detail?id=1002288) and a Recommended ODBC Driver page (http://www.sybase.com/detail?id=1011880). Both of these pages are updated frequently, as new platforms are added and new drivers are tested and recommended. We do provide information in our "What's New" section when we add support for new consolidated database types (i.e. adding MySQL) and remove support for old consolidated database types (i.e. if we were to drop a platform all together). We do not provide minor version information because documentation is only released with Major and Minor version releases of SQL Anywhere (it is not updated in an EBF). If our development cycles do not match up with other RDMS vendors, then we will add platform support for a consolidated database and OS in an EBF for MobiLink. This is why we provide the information on our website, as it is more dynamic than the documentation. I do thank-you for pointing out missing information in the documentation. We now will include links in the "What's New" section that will point our customers to the Supported Platforms page and Recommended ODBC Driver page so this information can be found when reviewing the new features and what's been deprecated and discontinued in SQL Anywhere. Cheers, Josh Savill Sybase Product Manager First of all, it was NOT an EBF, it was a major release (version 11.0.0) that dropped MSS 2000 support. That part of your response is a complete red herring, and I suggest you take the opportunity offered by the SQLA software to edit your response. Second, those web pages might be updated frequently, but I can find NOTHING ON THEM to indicate what the CHANGES are... am I supposed to remember what was on the pages yesterday so I can see what changed today? Third, when you say "We do not provide minor version information" are you talking about MSS 2000? Because most folks would consider that to be a MAJOR VERSION... and dropping support for that is BIG NEWS. Huge. Fourth, including links is not sufficient. You MUST SAY when support is dropped, and you MUST SAY IT in the Behavior Changes sections. Comment Text Removed
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Fifth, IMO the RTM comment is out of line. YES, people read the Behavior Changes sections when they upgrade. It may be the ONLY section of the manual they read. I tried (apparently unsuccessfully) to make both points in the question. |
Should I add the tags "rant" and "conspiracy-theory"? :)
@Breck: Someone might make a distinction between "NOT SUPPORTED" and "NOT WORKING". I guess lots of older SA versions are running on "officially not supported platforms" and are running fine - though clearly on one's own risk. (Yeah, we are running V5.5.05 on Windows Server 2003 SP2...). - But I fully agree with your rant: In a ML environment with its particular pitfalls, one might dislike the notion of running an unsupported platform. And MS SQL 2000 doesn't seem to be that old (in terms of usage, not of features:)).
@Volker: There's nothing better than a rant first thing Monday morning... unless it's getting three up-votes before 9 AM (yes, I know the pubs are open where you are :)
@Breck: "Yes, I know the pubs are open where you are" - part of the rant, too? - Volker still inda office
@Volker: Not part of the rant, just a joke about timezones and how people in GMT-05:00 generally think of themselves as being at the center of the universe ( what, we aren't? :)
@Breck: Ah, I see - you're about to use spatial data support fo find out about the centre of the world, aren't you:)