To troubleshoot this I suggest retrieving the command line that the service is trying to start, then run that manually from the command line, to get more details about what is happening.

To get the names of the installed SA services you can use:

dbsvc -l

The name of the service above appears to be "BOE120SQLAW". You can retrieve the command line being run by that SA service using something like the following:

dbsvc -cm -g BOE120SQLAW

HTH, Dan

SQLANYs_BOE120SQLAW Cannot access "C:\Program Files (x86)\Business Objects\SQLAnyWhere12\Bin\BOE120_AUDIT.db": another process may be using the file

This error is suggesting that the database server can't access the database file (e.g. the permissions have changed or another process is already reading the database file - another database service, perhaps?), thus you can't start the requested database service.

You can see which process may have a lock on this file by checking with an OS file-locking utility, such as:

• handle
• Process Explorer (Find -> Find Handle or DLL...)
• Unlocker

Otherwise, you should trace the database start-up activities with Process Monitor to see if there are any logged permission errors in that output trying to access the database file on the file system.