A customer was experiencing frequent instances where the database would not accept any new logons and existing logons were unable to do anything. I would remote into the server and also could not log into the db using sc. Nothing in event logs. I had not yet tried an -o option startup. If I think (with wishful thinking) that this problem may have been solved in a later build, how do I search for that possibility? Like most supporting sqla, I have a dozen other issues in the queue and can take very long on the search. Do I take a shot in the dark and just apply the latest ebf? In fact, I did just that: applied 2331. But the question remains... How does one quickly and throughly search for a corrected problem? |