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Hi I wanted on a Mac with macOS High Sierra (10.13.2) to update my SQL Anywhere version 17.0.4.2129 installation to version 17.0.8.4003 with the SQLANYW170000P_22-71001547.tar EBF. Unfortunately, on starting the «Install SQL Anywhere.app» I get a window with title Error and text Internal error. Setup will exit. So it is impossible to update the database. The installer starts as expected on OS X 10.11.6 (El Capitan). I assume I have to wait for the next version. Any idea in what time frame it will be released? Regards, |
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question asked: 10 Jan '18, 10:19
question was seen: 961 times
last updated: 16 Jan '18, 11:53
We have not been able to reproduce this issue with the installer. If you have a support plan, we encourage you to open a support case so that technical support can work with you to narrow down this issue.
Thanks for your testing. It's strange that there are differences. Could the Java version make a difference? I am using Java version 1.8.0_151-b12. I have the jdk1.8.0_151.jdk installed. As I use the Developer Edition on macOS, I have no support plan associated with it.
After Safe Boot (cleaning caches) I could start the installer.