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I wanted on a Mac with macOS High Sierra (10.13.2) to update my SQL Anywhere version installation to version with the SQLANYW170000P_22-71001547.tar EBF. Unfortunately, on starting the «Install SQL» I get a window with title Error and text Internal error. Setup will exit. So it is impossible to update the database.

The installer starts as expected on OS X 10.11.6 (El Capitan).

I assume I have to wait for the next version. Any idea in what time frame it will be released?


asked 10 Jan, 10:19

robert's gravatar image

accept rate: 0%

edited 10 Jan, 10:23

We have not been able to reproduce this issue with the installer. If you have a support plan, we encourage you to open a support case so that technical support can work with you to narrow down this issue.

(10 Jan, 11:13) Chris Keating
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Thanks for your testing. It's strange that there are differences. Could the Java version make a difference? I am using Java version 1.8.0_151-b12. I have the jdk1.8.0_151.jdk installed. As I use the Developer Edition on macOS, I have no support plan associated with it.

(11 Jan, 11:18) robert

After Safe Boot (cleaning caches) I could start the installer.

(16 Jan, 11:53) robert
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question asked: 10 Jan, 10:19

question was seen: 163 times

last updated: 16 Jan, 11:53

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