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Could someone kindly please tell me where to download the latest EBF for Sybase 12 Solaris? I have spent the last hour looking at broken links, broken HTML and the phrase: We regret that this site is currently unavailable. We apologize for any inconvenience caused. For technical support issues, please call 1-800-8SYBASE... Any help would be appreciated. Thanks! |
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Nowhere (at least, for free), as EBFs are not publicly available anymore. Just some further links from this forum on the issue:
Yes, I'm aware that you may consider this a "post-mortem" information...
(22 Nov '14, 06:54)
Volker Barth
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You can download the latest EBF's for Sybase products through the SAP portal:
Here's a link to SAP portal: https://service.sap.com/sap/bc/bsp/spn/download_basket/main.htm You need user login and password, if you don't have please contact with your reseller. Here's a link to SAP support page: https://support.sap.com/software/patches.html |
I don't know if this is relevant to your situation, but I emailed SAP about EBFs for the free Developer Edition and got the following reply:
"Developer Edition it is a free edition, so you are not able to dwonload ebf for that version, please let me know if you have a customer number in case you need to get Support."
AFAIK, the plan is to update the free Developer Edition download now and then to adapt it to a newer build. I don't know whether this has already been done (and how you would know that without trying a new download and look at its version information).
Thanks for the answers - I'm not using a free edition, I paid over 6K for a multi-cpu edition. Trying to even find a place to purchase a support agreement is a nightmare. So my next question is - how does one go about getting set up so you can download EBFs and how much does it cost? This shouldn't be this hard but I guess this is what we should expect now.
Sorry you are having such trouble. Unfortunately, in the move to SAP a lot of dying/dead links are still floating around. If you would like to e-mail me directly with your details, I can connect you with the right people to get things sorted out.
Assuming you have a valid SAP support contract, with an S-User set up with appropriate permissions, the instructions on how to download EBFs (now called 'Support Packages' or SPs), are here: http://scn.sap.com/docs/DOC-54706
All of the 'We regret that this site is currently unavailable. We apologize for any inconvenience caused. For technical support issues, please call 1-800-8SYBASE...' webpages have been retired from sybase.com and are no longer available.
Please ensure you are now using support.sap.com for all of your SQL Anywhere SP download links.