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Could someone kindly please tell me where to download the latest EBF for Sybase 12 Solaris?

I have spent the last hour looking at broken links, broken HTML and the phrase:

We regret that this site is currently unavailable. We apologize for any inconvenience caused. For technical support issues, please call 1-800-8SYBASE...

Any help would be appreciated.


asked 21 Nov '14, 09:21

barry123's gravatar image

accept rate: 0%

I don't know if this is relevant to your situation, but I emailed SAP about EBFs for the free Developer Edition and got the following reply:

"Developer Edition it is a free edition, so you are not able to dwonload ebf for that version, please let me know if you have a customer number in case you need to get Support."

(21 Nov '14, 13:02) Terry Wilkinson
Replies hidden

AFAIK, the plan is to update the free Developer Edition download now and then to adapt it to a newer build. I don't know whether this has already been done (and how you would know that without trying a new download and look at its version information).

(22 Nov '14, 06:58) Volker Barth

Thanks for the answers - I'm not using a free edition, I paid over 6K for a multi-cpu edition. Trying to even find a place to purchase a support agreement is a nightmare. So my next question is - how does one go about getting set up so you can download EBFs and how much does it cost? This shouldn't be this hard but I guess this is what we should expect now.

(22 Nov '14, 09:48) barry123
Replies hidden

Sorry you are having such trouble. Unfortunately, in the move to SAP a lot of dying/dead links are still floating around. If you would like to e-mail me directly with your details, I can connect you with the right people to get things sorted out.

(24 Nov '14, 10:42) Jason Hinspe...

Assuming you have a valid SAP support contract, with an S-User set up with appropriate permissions, the instructions on how to download EBFs (now called 'Support Packages' or SPs), are here:

All of the 'We regret that this site is currently unavailable. We apologize for any inconvenience caused. For technical support issues, please call 1-800-8SYBASE...' webpages have been retired from and are no longer available.

Please ensure you are now using for all of your SQL Anywhere SP download links.

(24 Nov '14, 12:50) Jeff Albion

Nowhere (at least, for free), as EBFs are not publicly available anymore.

permanent link

answered 22 Nov '14, 02:42

Dmitri's gravatar image

accept rate: 11%

Just some further links from this forum on the issue:

Yes, I'm aware that you may consider this a "post-mortem" information...

(22 Nov '14, 06:54) Volker Barth

You can download the latest EBF's for Sybase products through the SAP portal:

  1. Search for product in menu Support Packages and Patches
  2. Add EBF to Download Basket
  3. Download EBF by SAP Download Manager

Here's a link to SAP portal:

You need user login and password, if you don't have please contact with your reseller.

Here's a link to SAP support page:

permanent link

answered 22 Nov '14, 11:51

BlueMark's gravatar image

accept rate: 50%

edited 22 Nov '14, 11:55

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question asked: 21 Nov '14, 09:21

question was seen: 1,807 times

last updated: 24 Nov '14, 12:50