Hi

I wanted on a Mac with macOS High Sierra (10.13.2) to update my SQL Anywhere version 17.0.4.2129 installation to version 17.0.8.4003 with the SQLANYW170000P_22-71001547.tar EBF. Unfortunately, on starting the «Install SQL Anywhere.app» I get a window with title Error and text Internal error. Setup will exit. So it is impossible to update the database.

The installer starts as expected on OS X 10.11.6 (El Capitan).

I assume I have to wait for the next version. Any idea in what time frame it will be released?

Regards,

asked 10 Jan, 10:19

robert's gravatar image

robert
608344151
accept rate: 0%

edited 10 Jan, 10:23

We have not been able to reproduce this issue with the installer. If you have a support plan, we encourage you to open a support case so that technical support can work with you to narrow down this issue.

(10 Jan, 11:13) Chris Keating
Replies hidden

Thanks for your testing. It's strange that there are differences. Could the Java version make a difference? I am using Java version 1.8.0_151-b12. I have the jdk1.8.0_151.jdk installed. As I use the Developer Edition on macOS, I have no support plan associated with it.

(11 Jan, 11:18) robert

After Safe Boot (cleaning caches) I could start the installer.

(yesterday) robert
Be the first one to answer this question!
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Question tags:

×2

question asked: 10 Jan, 10:19

question was seen: 68 times

last updated: yesterday

Related questions