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I have opened the new question as Jeff asked me to ...

I indeed would love to download the EBF ... but since the absorption into SAP, which we were not told about (go figure why?), we can no longer download those EBFs ...

Ironically, no one can even tell us how to PAY for a support contract.

Here's the link back to the original question:

FYI, this issue is exactly the same for both SQL Anywhere 12 and 16 from the 'bad' machine. Finally, I did try with the ip address, without host name - same exact result.

TCP using Winsock version 2.2
IPv6 support enabled
Starting database "abi16UC" (C:\gemsql\abi16UC.db) at Thu Jul 31 2014 10:50
Transaction log: abi9-12.log
Starting checkpoint of "abi16UC" (abi16UC.db) at Thu Jul 31 2014 10:50
Finished checkpoint of "abi16UC" (abi16UC.db) at Thu Jul 31 2014 10:50
Cache size adjusted to 2668K
Database "abi16UC" (abi16UC.db) started at Thu Jul 31 2014 10:50
Database server started at Thu Jul 31 2014 10:50
Trying to start SharedMemory link ...
SharedMemory link started successfully
Trying to start TCPIP link ...
Starting on port 2638
Starting UDP listener on IP address
Starting UDP listener on IP address (::1):2638
Starting UDP listener on IP address
Looking for server with name abi16uc
Sending broadcast to find server
Using broadcast address of:
Looking for server with name abi16uc
Sending broadcast to find server
Using broadcast address of: ff02::1
Looking for server with name abi16uc
Sending broadcast to find server
Using broadcast address of:
Server not found (no reply received)
TCPIP link started successfully
Now accepting requests
Starting TCPIP listener on IP address (::):2638
Starting TCPIP listener on IP address
Cache size adjusted to 709244K
TCP/IP: Received connection request from
Connection from assigned connection ID 1
Connection ID 1: Client disconnected

[Sybase][ODBC Driver][SQL Anywhere]Connection error: Timeout occurred while waiting for connection response
Connection parameters: User= Password=*** Host=ABI-2012-04 B.absolutebrilliance.local:2638 Server=abi16uc LINKS=TCPIP ENC=NONE


Windows IP Configuration

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::547e:eba7:4a20:75b8%11
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :

Tunnel adapter isatap.{6C2EF952-2F54-4F69-8170-2336EE12C9B3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

asked 01 Aug '14, 19:11

Joel%20Wittels's gravatar image

Joel Wittels
accept rate: 0%

edited 05 Aug '14, 10:12

Jeff%20Albion's gravatar image

Jeff Albion

Hi Joel,
Are you able to access any of link that are listed on the Breck's page: I can download EBFs either from the or from SAP's

(02 Aug '14, 03:21) Vlad
Replies hidden

Yes, I can access the page, but that sends me back to the '' login page which reports:

"You have selected a download which requires a Technical Support Agreement"


(04 Aug '14, 12:50) Joel Wittels
Replies hidden

Those EBF pages on my blog are no longer of any use whatsoever.

(04 Aug '14, 15:40) Breck Carter

Strange, Breck, I am able to access these downloads, and links such as work fine for me. But it seems that I can see patches, because my account has been migrated to SAP Service Marketplace.

(04 Aug '14, 16:10) Vlad

Joel, could you please take a look at the page: It tells that you can somehow migrate to the SAP infrastructure and get the appropriate user for patches.

(04 Aug '14, 16:15) Vlad

"No Soap Radio" ...

When trying to register (upper right hand corner), the page asks for a CUSTOMER NUMBER ... and no one in SAP can tell us what our customer number is...

And when clicking the 'report an incident' link, it prompts for a userid and password (I'm guessing the one that would be assigned as part of registration).

So we're still stuck.

(05 Aug '14, 00:23) Joel Wittels
Replies hidden

Could you also add the "LOG=" information, where you're currently seeing the Communication function sconn::receive code 4 message?

Have you tried disabling the IPV6 interface temporarily maybe to see if it is interfering with the IPv4 connection?

Do you have any Layered Service Providers installed on the machine? (You can try using ListDLLs to see if there are any external DLLs not provided by SAP being loaded with the SQL Anywhere processes). If there are any installed, try removing them. (See: - i.e. netsh int ip reset).

If that doesn't remove the Layered Service Providers, you may also want to try 'LSP-Fix' to remove them.

Applying an EBF (once you can obtain it with an SAP Support agreement) would also resolve any known issues. With a support agreement you can also then open a technical support case with support so that we can diagnose this particular case with you remotely online, in real-time using SAPRouter.

(05 Aug '14, 10:30) Jeff Albion

Hi Joel,

Did you originally have a support agreement with Sybase? All of the Sybase support agreements have now been migrated to SAP and someone in your organzation would (should) have been given this information as part of that migration process.

If you didn't already have a support agreement, you can purchase a support agreement now with SAP when you purchase SQL Anywhere, or you will want to contact Sales through the SAP Store.

(05 Aug '14, 10:44) Jeff Albion
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question asked: 01 Aug '14, 19:11

question was seen: 1,477 times

last updated: 05 Aug '14, 10:44