I'm trying to help my brother who is a Dr. and runs an EHR application that uses a Sybase Database V9. He was using the application fine until they notified him that the application will not be longer supported either by the local rep and the US headquarters.
I'm trying to see if I can export his patients data using the Sybase Central Developer downloaded from the SAP site because he is now on the evaluation process to buy another EHR program. The big problem that we have is that the local rep doesn't respond his calls so we can get the DBA password or the DBA account they create for the App and from the USA company that develop the App told him that the password is controlled by the Rep for support purposes.
So at this point either the company that develop the software and the rep haven't provide any help.
I have try some recommendations founded to Unload database so then I can Upload the data to the new Sybase db version but on the user and password it fails.
There's any way that I can connect to the DB or to reset the dba password to its default of sql?
asked 28 Dec '13, 14:45
There is no backdoor mechanism for bypassing or resetting the DBA user id and password.
Sybase Technical Support may be able to help you if you can prove that you own the data... I do not know what the specifics of the "help" or "proof" are.
answered 28 Dec '13, 15:06