I have downloaded this file today at two entirely different installations and when I try to run it, I get a message from InstallShield that the file is corrupt

SA11_Full_Win32+x64.1101_2960_EBF.exe

asked 29 Apr '13, 16:31

Bill%20Aumen's gravatar image

Bill Aumen
2.0k314673
accept rate: 16%

edited 29 Apr '13, 18:05

Mark%20Culp's gravatar image

Mark Culp
23.2k9132272

We are aware of problems with the downloads.sybase.com site which results in downloads failing to complete leaving a partial file and no error is reported. This behaviour appears to be specific to browsers other than Internet Explorer so a temporary workaround is to use IE to download the file. If you have used IE to download the file, can you check to see if the file is smaller than the download site reports for that file.

(30 Apr '13, 00:39) Chris Keating

that is exactly the problem. After trying a few more times this morning at different sites with IE 7, 8 and 9 I guess I'll give up and hope the EBF doesn't have the fix for my current problem.

(30 Apr '13, 10:55) Bill Aumen
Replies hidden

and hope the EBF doesn't have the fix for my current problem.

That's HOPE v0.9, isn't it?

(30 Apr '13, 13:16) Volker Barth

Just to close the loop on this, the downloads were working again as of the morning of May 1.

permanent link

answered 02 May '13, 10:35

Jason%20Hinsperger's gravatar image

Jason Hinspe...
2.7k63447
accept rate: 35%

"April come she will,... May, she will stay..."

(02 May '13, 10:42) Volker Barth

I must have missed to golden moment on Wednesday because my attempt to download 2960 with IE 9 just now produced a file approximately 10% as big as it should be.

(03 May '13, 11:17) Bill Aumen

But I am happy to report a 2nd attempt did succeed and I now have the EBF installed!

(03 May '13, 11:23) Bill Aumen
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question asked: 29 Apr '13, 16:31

question was seen: 1,168 times

last updated: 03 May '13, 11:23